
Maintenance
Regular checks, updates and backups can help prevent problems before they occur.
Read MoreRegular checks, updates and backups can help prevent problems before they occur.
Read MoreWhether it's a Mac or PC, Apple or Microsoft, old or new, working or not, we can be there to help you get the most out of the system available to you. Also available within our services is setting up game consoles (xbox, playstation), Modems, Routers, network switches, Steam boxes, new TV's or even your old VCR, we are always happy to come take a look and help where we can. As part of our installation services we are happy to answer any questions about your new product and can even provide some training and education for anyone that might be having trouble trying to use it.
If you have a new computer ready to take out of the box we can be there to help you get the best setup from day 1. Some improvements can be to boost performance by removing the "bloatware" that comes with any branded computer system in modern times, we can also modify the default settings of your operating system to tailor the computer's functions to your needs.
PricesSomtimes a current computer may simply need to be re-installed, refreshed and reset to keep giving that "like new" performance. We can backup up your important data and do a full format and clean install of your operating system, this is also known as the "nuclear" option because it will remove all data on the hard drive. This type of "final solution" may be necassary and quicker in cases with advanced virus infections and critical registry corruptions.
PricesA common call we get is when a new device has been purchased and won't work with the older system, this is common with printers and scanners but happens sometimes with phones as well. We can come and do a full diagnostic to confirm compatibility and conduct testing to make sure that everything can work together. In some cases we may recommend the purchase of a new or replacement part and/or an adapater to help make the devices "talk" to each other, when we make a recommendation for further works required you are not obligated to carry out those works as our services will always try to find alternative solutions that fit within your time frame and budget.
PricesWhat this means to say is that where we supply a part during the service, we give that part 12 months warranty from the date of supply. All parts are non-refundable after they have been installed (unless otherwise found to be faulty) as we can not state what damage a faulty component elsewhere in the system has introduced. For example, if we install a new video card, the power supply not installed by us may provide the wrong voltage and destroy the video card.
Any and all parts supplied by the customer can not be given any warranty or guarantee by inPhase Computers that it will function for the intended purpose, or even work at all because the history of the part is simply unknown. We will always do our best to find a solution to any problem and will provide recommendations regarding parts.
Prices